Multiple Choice
When tires on new Ford vehicles were blowing out prematurely, Ford CEO Jacques Nasser blamed Bridgestone/Firestone for the problem. Bridgestone, in turn, blamed drivers for the problem stating the tires were not inflated sufficiently. Bridgestone/Firestone was using which strategy?
A) expression of innocence
B) excuses
C) apology
D) justifications
Correct Answer:
Verified
Correct Answer:
Verified
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