Multiple Choice
Which of the following openings is most appropriate for a straightforward claim letter?
A) You have sold me jewelry for three years, and you have never failed to deliver nice merchandise in the past.
B) On April 2 I opened your delivery containing the chain (Item No. 544558-15454) I ordered on March 1.
C) Please replace this damaged 18-inch sterling silver herringbone chain received as part of Order No. 248-21.
D) I am very upset with the broken 18-inch sterling silver herringbone chain in your recent shipment because I had no necklace to wear to my son's wedding!
Correct Answer:
Verified
Correct Answer:
Verified
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