Multiple Choice
In writing messages that deliver instructions, what advice should you follow?
A) Use an autocratic tone to establish the importance of the instructions.
B) Assume that employees want to contribute to the success of the organization.
C) Focus on the steps in the procedure and let the tone take care of itself.
D) Criticize the person(s) responsible for trouble with previous procedures and then praise the person(s) responsible for the new procedure.
Correct Answer:
Verified
Correct Answer:
Verified
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