Multiple Choice
Patrick is a manager at AirTran airlines customer service department. He has a gut feeling that the number of calls people working on Saturday mornings needs to increase, but he can't prove that a problem exists. What tool is Patrick using?
A) Rational decision making
B) Intuitive problem identification
C) Gathering information
D) Learning to connect the dots
Correct Answer:
Verified
Correct Answer:
Verified
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