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    Building Management Skills
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    Exam 11: Handling Difficult Conversations, Conflict, and Negotiation
  5. Question
    The ILETS Model Stands For: Introduce the Topic, Listen to the Other
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The ILETS Model Stands For: Introduce the Topic, Listen to the Other

Question 51

Question 51

True/False

The ILETS model stands for: Introduce the topic, Listen to the other person, Empathize, Talk, Solve the Problem.

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