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    Building Management Skills
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    Exam 17: Managing Personal and Organizational Change
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    The Key Is to Frame the Issue in a Positive
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The Key Is to Frame the Issue in a Positive

Question 14

Question 14

Multiple Choice

The key is to frame the issue in a positive way and keep people focused on ______ rather than looking at what went wrong.


A) assumptions
B) attitudes
C) improvement
D) conflict

Correct Answer:

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