Ron, a Manager at a Hardware Components Manufacturing Unit, Has

Multiple Choice

Ron, a manager at a hardware components manufacturing unit, has recently learned from a subordinate's report that the production rates in his firm have gone down immensely because of poor employee morale. Ron has realized that he needs to implement a change in the organization that will motivate employees. Which of the following steps in the comprehensive approach to change is illustrated in the scenario?

A) Recognizing the need for change
B) Understanding how to implement the change
C) Setting goals for the change
D) Selecting a change technique
E) Implementing the change