Multiple Choice
Serviceability is the dimension of quality that refers to:
A) how a product looks, feels, tastes, and smells.
B) the degree to which a product's design and operating characteristics meet established standards.
C) a probability of not malfunctioning during a specified period.
D) a measure of product life.
E) the speed and ease of repair.
Correct Answer:
Verified
Correct Answer:
Verified
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