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All of the Following Are Examples of Touchpoints EXCEPT _____

Question 89

Multiple Choice

All of the following are examples of touchpoints EXCEPT _____.


A) a consumer placing an order over the telephone
B) a customer asking an attendant for directions at an amusement park
C) a consumer replying to a request sent in an email by a company
D) a consumer watching a television commercial
E) a guest checking into a hotel

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