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    Exam 5: Motivation and Emotion: Driving Consumer Behavior
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    The Extent to Which a Consumer Shows Outward Behavioral Signs
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The Extent to Which a Consumer Shows Outward Behavioral Signs

Question 103

Question 103

Multiple Choice

The extent to which a consumer shows outward behavioral signs and otherwise reacts obviously to emotional experiences is called _____.


A) emotional expressiveness
B) flow
C) emotional display
D) emotional labor
E) emotional contagion

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