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    CB Study Set 3
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    Exam 15: Consumer Relationships
  5. Question
    One Characteristic of Relationship Quality Is Competence, Which Means the Consumer
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One Characteristic of Relationship Quality Is Competence, Which Means the Consumer

Question 70

Question 70

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One characteristic of relationship quality is competence, which means the consumer views company and service providers as knowledgeable and capable.

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