Multiple Choice
Angie was so embarrassed by her boyfriend's behavior at a restaurant. The waiter brought out the wrong order and her boyfriend told him it was wrong but the waiter wasn't very nice about it. Then her boyfriend started yelling at him, calling him an idiot, and demanded to see the manager. People were staring at them and she just wanted him to stop carrying on like that. What is Angie's boyfriend's behavior called?
A) negative word-of-mouth
B) retaliatory revenge
C) rancorous revenge
D) negative public publicity
E) switching behavior
Correct Answer:
Verified
Correct Answer:
Verified
Q49: Switching in a consumer behavior context refers
Q106: The characteristic of relationship quality that treats
Q107: All of the following are examples of
Q108: Some dissatisfied customers retaliate in the form
Q109: Two customers of a restaurant had a
Q110: Which of the following is a postconsumption
Q111: Brian really likes his Nike athletic shoes
Q113: The certainty of a lengthy stream of
Q114: Margo has decided to go to a
Q115: Equity judgments, in particular perceptions of unfair