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    The Administrative Dental Assistant
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    Exam 3: Communication Skills and Telephone Techniques
  5. Question
    Terminology Used in the Dental Office May Have Positive or Negative
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Terminology Used in the Dental Office May Have Positive or Negative

Question 6

Question 6

Multiple Choice

Terminology used in the dental office may have positive or negative connotations.Which of the following terms may be perceived as negative?


A) Change in schedule
B) Statement
C) Fee
D) Remind

Correct Answer:

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