Multiple Choice
Which of the following is an appropriate way to inform a patient of an opening in the schedule when filling a cancellation from the call list?
A) "We have several cancellations,tomorrow… is there any chance you could come in?"
B) "We have rearranged tomorrow's schedule and have an open appointment… are you available tomorrow afternoon at four?"
C) "Mr.Johnson had a heart attack and can't make his appointment tomorrow… would you like to have his scheduled appointment time?
D) "Mr.Johnson just cancelled his appointment… do you think you could come in tomorrow at 2?"
Correct Answer:

Verified
Correct Answer:
Verified
Q11: The _ uses a database to identify
Q12: The dental healthcare team forms a partnership
Q13: The success of a recall system is
Q14: The high success rate of the _
Q15: All the following treatments may require follow-up
Q17: A routine examination and prophylaxis appointment should
Q18: An organized and consistent recall system benefits
Q19: Which of the following statements is true?<br>A)The
Q20: The patient is solely responsible for ensuring
Q21: When should recall cards be mailed?<br>A)The week