Phil Langston Has Just Ordered a Number of Expensive Executive

Multiple Choice

Phil Langston has just ordered a number of expensive executive gifts that he will be sending as an appreciation token to a select few customers from his client database.In which of the following ways is Mr.Langston most likely using his database

A) To identify prospects
B) To decide which customers should receive a new sales offer
C) To deepen customer loyalty
D) To avoid serious customer mistakes
E) To beat the competition to a sale