Multiple Choice
Most products are established at one of four performance levels: low,average,high,or superior.For example,mountain bikes come in a variety of sizes and physical attributes.When a consumer purchases a mountain bike costing $1,000,she/he expects the bike to perform to specifications and to have a high _________ meeting the promised specifications.
A) features
B) durability
C) conformance quality
D) performance quality
E) reliability
Correct Answer:
Verified
Correct Answer:
Verified
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