Multiple Choice
Services differ as to whether they meet a personal need or a ________.
A) quality need
B) production need
C) business need
D) functional need
E) customer need
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q45: A "service" is defined as any act
Q118: With continuously provided services,such as public utilities
Q119: Service contracts and extended warranties are examples
Q120: Service marketers frequently complain about the difficulty
Q121: Some services require that the client be
Q122: Getting front-line employees to adopt _ and
Q125: Employees thrive in customer-contact positions when they
Q126: After sending registered letters to the roofing
Q142: Intangibility with regards to a service means
Q146: Services can be judged on customer importance