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    Exam 11: Enterprise Systems
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    In the Context of Customer Relationship Management, _____ Is Used
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In the Context of Customer Relationship Management, _____ Is Used

Question 115

Question 115

Multiple Choice

In the context of customer relationship management, _____ is used to manage call centers and help desks.


A) salesforce automation
B) eCRM
C) survey management
D) automated customer service

Correct Answer:

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