Multiple Choice
In the context of CRM, which of the following statements is True about the foreseen changes and developments by the year 2025?
A) Vendors might lose control of customer relationship.
B) Organizations might lose control over employees.
C) The use of social media for managing employees will be static.
D) The control over culturally-diverse customers would be lost.
Correct Answer:
Verified
Correct Answer:
Verified
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