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How Should a Sales Team Respond to a Customer Who

Question 42

Multiple Choice

How should a sales team respond to a customer who has an RFM score of 545?


A) The sales team should contact this customer immediately.
B) The sales team should let go of this customer, for the loss will be minimal.
C) The sales team should attempt to up-sell more expensive goods to this customer.
D) The sales team should spend more time with this customer.

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