What Is the Difference Between Elicitation and Process Flexibility

Multiple Choice

What is the difference between elicitation and process flexibility?

A) Both are the same.
B) Process flexibility requires some means of interaction with the consumers to find their requirements, whereas elicitation is the use of technology to tailor products according to consumer needs.
C) Elicitation requires some means of interaction with the consumers to find their requirements, whereas process flexibility is the use of technology to tailor products according to consumer needs.
D) Elicitation requires some means of interaction with the consumers to find their requirements, whereas process flexibility is the use of technology to develop lowest cost products.