Juanita's First Email Subject Line Is, "What to Bring to Friday's

Multiple Choice

Juanita's first email subject line is, "What To Bring To Friday's Meeting," what question might Juanita ask herself when reading this subject line?

A) What is this?
B) Do I have to read it?
C) How does this affect me?
D) What will I need to do?
Use the following scenario for the next three questions: Stan is a technical communicator who has just begun a new position in an organization with over 50 employees. He has several higher-level managers in different departments, several same level co-workers, and several staff that he manages, as well. Stan is in charge of composing new company policies about employees using their phones at work. Stan has composing the document and is ready to email the updated company policies to the entire organization. He doesn't want to get a bad reputation by delivering bad news to his co-workers, and he certainly doesn't want those above him to think he is criticizing them for using their cell phones at work. Stan, then, works out a plan to email each target group with a different introduction so that he can begin to establish trust and credibility as a writer and project an image that conveys his level in the organization.