Caryl Is Wondering Why Her Daughter Jill Is in a Bad

Multiple Choice

Caryl is wondering why her daughter Jill is in a bad mood. Caryl decides that Jill must be stressed out and takes her on a five-mile run. Jill's mood worsens. Instead of guessing why Jill is in a bad mood, Caryl asks, "What's the matter?" Jill says, "I was tired before that run, and now I'm just exhausted." Caryl's initial assumptions were wrong. What technique did she use to find out what was really bothering Jill?

A) Perception checking
B) Questioning
C) Interviewing
D) Impression management