Multiple Choice
A user complains that his laptop's cursor will suddenly jump around on the screen while the user is typing in a word-processing program. What should you suggest the user do first to correct this issue?
A) Replace the laptop touch pad.
B) Disable the touch pad while typing.
C) Service the laptop and check for loose connections.
Correct Answer:

Verified
Correct Answer:
Verified
Q1: When repairing or upgrading laptop hardware, all
Q2: A user calls the help desk from
Q3: A user calls the help desk complaining
Q5: You are explaining the benefits of using
Q6: A user wants to stretch her laptop's
Q7: What is the physical size of the
Q8: A business user in your organization travels
Q9: Of the following hardware components in a
Q10: You have just purchased a new laptop.
Q11: If a user wanted to upgrade her