Multiple Choice
A user calls the helpdesk complaining she cannot get a new Bluetooth headset she purchased to work properly with her iPhone. She was told the device should connect automatically with little hassle, but she cannot get it to connect. What is the first thing you should check?
A) Is the iPhone Bluetooth enabled and discoverable?
B) Is the Bluetooth version compatible with the iPhone?
C) Is she using the correct pin code for device pairing?
D) Has the iPhone had previous hardware issues?
Correct Answer:
Verified
Correct Answer:
Verified
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