While Manning the Help Desk, You Receive Two Calls at the Same

Multiple Choice

While manning the help desk, you receive two calls at the same time. The first is from a user who cannot print a Word file and the second is from a user who cannot restore payroll records. How should you handle the two calls?

A) Handle both at the same time.
B) Tell them both to call back later.
C) Handle the printing problem first.
D) Handle the payroll user first.