In Addition to Using Coaching as a Primary Communications and Developmental

Multiple Choice

In addition to using coaching as a primary communications and developmental tool, what should sales managers do to maintain effective communications with their salespeople?

A) seek feedback from salespeople, customers, and other interested stakeholders as well as use persuasion more frequently than threats to influence others
B) use technology to provide for close contact and supervision of salespeople regardless of where they happen to be
C) maintain tight discipline on timely submission of call reports that track salesperson activities
D) focus on maintaining high levels of motivation through reward and recognition programs