Multiple Choice
Tenets embraced by health care professionals and promoted by health care leaders and organizations such as TJC and the IOM include which of the following? (Select all that apply.)
A) People and systems are the problems, not processes.
B) Quality measurement and monitoring is everyone's job.
C) Quality cannot be enhanced by non-punitive work cultures.
D) Standardization of processes is key to managing work and people.
E) The impetus for quality monitoring is not primarily for accreditation or regulatory compliance.
Correct Answer:

Verified
Correct Answer:
Verified
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Q4: TJC requires accredited organizations to participate in
Q5: Which comment by the nurse manager would
Q6: The improvement process in which an organization
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Q9: The Baldrige National Quality Award (BNQA) establishes
Q10: Which of the following are never events?
Q11: Which of the following is an example
Q12: The purpose of a root cause analysis
Q13: A successful enterprise risk management (ERM) program