Carrie, the Manager of the Pediatric Floor, Is Being Evaluated

Multiple Choice

Carrie, the manager of the pediatric floor, is being evaluated by her director. Carrie set goals last year such as increasing patient satisfaction on her unit by 20% and decreasing staff turnover by 10%. Carrie's performance appraisal today is based on how well she achieved those goals. This type of performance appraisal measures:

A) traits.
B) behaviors.
C) competencies.
D) results.