Tera and Her Coworker, Gio, Disagreed About Why the Glass

Multiple Choice

Tera and her coworker, Gio, disagreed about why the glass ceiling exists. Tera thought that the glass ceiling was a result of the dynamics between majority and minority groups within their organization. Gio disagreed; he said the cause was based in the company's structure and process. Tera's explanation illustrates the ______ model and Gio's illustrates the ______ model.

A) group dynamics; process
B) dynamic; static
C) intergroup; structural
D) internal; external