Two of Your Subordinates Continue to Come to Work Late

Multiple Choice

Two of your subordinates continue to come to work late, and although you have spoken to them a number of times about it the problem continues. But when your supervisor asks you if all is well with your staff, you do not mention the difficulties you are having with the tardy duo. You are experiencing the ________.

A) grapevine effect
B) hierarchical mum effect
C) upward flow of communication
D) serial distortion
E) downward flow of communication