What Are the Six Steps Outlined by Girard and Koch

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The Answer is The six steps outlined by Girard and Koch (1996) for managing conflict are as follows:

1. Define the problem: Clearly identify the issue or issues causing the conflict and ensure that all parties involved have a mutual understanding of what the conflict is about.

2. Examine the potential causes: Explore the underlying reasons for the conflict, such as differing values, perceptions, or goals, in order to gain a deeper understanding of the root causes.

3. Generate alternative solutions: Encourage brainstorming and creativity to come up with multiple potential solutions to the conflict, considering the needs and interests of all parties involved.

4. Evaluate and select solutions: Assess the pros and cons of each potential solution and choose the one that best addresses the underlying causes of the conflict and meets the needs of all parties involved.

5. Implement the chosen solution: Develop a plan for implementing the selected solution, including assigning responsibilities and setting a timeline for action.

6. Follow up and evaluate: Monitor the implementation of the chosen solution, gather feedback from all parties involved, and make any necessary adjustments to ensure that the conflict is effectively resolved.

What Are the Six Steps Outlined by Girard and Koch

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What Are the Six Steps Outlined by Girard and Koch

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Correct Answer:
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