Cliff Notices That a Study-Abroad Student Bows Instead of Shaking

Multiple Choice

Cliff notices that a study-abroad student bows instead of shaking hands when introduced. Cliff thinks to himself, "This is not what I expected, and it's not even the correct thing to do when introduced." Cliff is evaluating the study-abroad student based on which criteria of flexible intercultural communication?

A) Appropriateness
B) Effectiveness
C) Communication adaptability
D) Communication creativity