Multiple Choice
Which of the following is not a trend in process management?
A) increased use of information technology
B) use of social technologies
C) crossover usage of process management principles from manufacturing to services
D) a decrease in the number and complexity of process performance metrics
Correct Answer:

Verified
Correct Answer:
Verified
Q18: What are the three fundamental processes in
Q19: A process consists of an organized sequence
Q20: Three key metrics in process flow analysis
Q21: Average flow time can be defined as<br>A)
Q22: Describe and define the three process flow
Q24: A process consists of _and _work steps.
Q25: A stable process means that the average
Q26: Shorter flow times may lead to decreased
Q27: "Elevate the bottleneck" means:<br>A) Move the bottleneck
Q28: Statewide Insurers receives 1,600 applications per month.