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    Business
  3. Study Set
    An Introduction to Operations Management
  4. Exam
    Exam 3: Process and Service Design
  5. Question
    A Service Factory Is the Opposite of a Service Shop
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A Service Factory Is the Opposite of a Service Shop

Question 72

Question 72

True/False

A service factory is the opposite of a service shop based on the degree of customer interaction and the service customization.

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