Multiple Choice
H&R Block, one of the nation's leading tax preparation companies, has managed to convert from a pure professional service to a service shop by the use of
A) technology
B) multiple locations in major cities
C) standardizing cost
D) tax accountants
Correct Answer:
Verified
Correct Answer:
Verified
Q9: Advances in technology<br>A) have impacted the manufacturing
Q10: Tools for service design include all of
Q11: Professional services are the opposite of mass
Q12: Identify and discuss any three process design
Q13: Services that are designed to meet the
Q15: The volumes in assembly lines processing are
Q16: quality function deployment (QFD) is a service
Q17: A job shop organization is a product-oriented
Q18: ATMs and optical checkout scanners are examples
Q19: Which of the following is not a