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    An Introduction to Operations Management
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    Exam 2: Designing Products and Processes
  5. Question
    Airline Check-In Kiosks Are an Automated Example of a Service
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Airline Check-In Kiosks Are an Automated Example of a Service

Question 64

Question 64

Multiple Choice

Airline check-in kiosks are an automated example of a service design that


A) reduces customer interaction
B) reduces standardization
C) exemplifies green design
D) modularizes the service

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