Multiple Choice
Which of the following statements is true?
A) Service processes are generally people centered.
B) Service processes have a higher degree of tangibility.
C) Service processes have a lower degree of customer contact.
D) Service processes have a lower amount of variability than manufacturing processes.
Correct Answer:
Verified
Correct Answer:
Verified
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Q6: Which of the following is not a
Q7: All of the following are functional-level strategic
Q8: Operations managers design, _, _, and improve
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