One of the Most Striking Contrasts in Restaurants Is Between

Multiple Choice

One of the most striking contrasts in restaurants is between the demeanor of cooks and servers. Cooks are, by tradition, loud, vulgar, insensitive, boorish, and rude. Servers, on the other hand, are paid to be nice, pleasant, and courteous. What is the part of a server's job called that does not apply to a cook?

A) interactional context
B) emotion work
C) the social construction of emotions
D) socialization
E) being an agent of socialization