Multiple Choice
Key questions that need to be answered when implementing and maintaining a cohesive CRM strategy across the value delivery network (VDN) include all of the following EXCEPT
A) Who owns the customer?
B) What are the software requirements of each VDN member?
C) Who owns what information?
D) Are there conflicts of interest?
E) Who will manage campaign management?
Correct Answer:
Verified
Correct Answer:
Verified
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