Multiple Choice
Enabling relevant information to flow freely throughout an organization to the point of the interaction is a goal of:
A) Householding
B) Customer interaction management
C) Customer Data Integration
D) Interaction application development
E) Data standardization
Correct Answer:
Verified
Correct Answer:
Verified
Q22: Within the context of record linkage, the
Q23: Non-linkage information would probably include:<br>A)Sequence #<br>B)Prior address<br>C)Work
Q24: Address correction processing would probably:<br>A)Add the correct
Q25: Outsourcing the call center function can enhance
Q26: Which of the following statements is most
Q28: All points of customer and business user
Q29: Each individual in a household is assigned
Q30: CDI is based on the following components:<br>A)Data
Q31: A reference database can be considered a
Q32: Construction of a database is the first