Multiple Choice
Why are CRM systems being extensively used today?
A) To foster satisfaction and trust.
B) To enhance productivity across all key marketing functions.
C) To increase transaction revenue.
D) To improve offensive marketing.
E) To enable organizations to better manage ERP, SAP, and PRM.
Correct Answer:
Verified
Correct Answer:
Verified
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Q61: So far, research has shown that CRM
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Q63: Touchpoints are<br>A)any point of contact that a
Q64: A Chief Privacy Officer<br>A)maintains security of all
Q66: Which is not a key process defining
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Q70: RFM in the area of CRM refers