During the Negotiation Process, the Project Manager

Multiple Choice

During the negotiation process, the project manager

A) must be intimately familiar with the technical details of the proposed system's design and related costs
B) must try to learn about any competitor bidders
C) must be familiar with those parts of the project plan (schedule, work, or price) that are relatively "fixed" and those that can be negotiated
D) try to know as much as possible about the customer's needs and current position