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  2. Topic
    Business
  3. Study Set
    Accounting Chapters 1 23
  4. Exam
    Exam 23: Performance Evaluation and the Balanced Scorecard
  5. Question
    Customer Satisfaction, Operational Efficiency, and Employee Excellence Are the Primary
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Customer Satisfaction, Operational Efficiency, and Employee Excellence Are the Primary

Question 2

Question 2

True/False

Customer satisfaction, operational efficiency, and employee excellence are the primary considerations when using the balanced scorecard approach.

Correct Answer:

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