Multiple Choice
Which of the following purposes of an oral presentation is specific in nature?
A) "this presentation will cover interpersonal skills, telephone etiquette, and up selling."
B) "this presentation will show that some departments are not providing high levels of customer service."
C) "this presentation will cover customer service."
D) "this presentation will explain why customers are so important to the success of the company."
Correct Answer:

Verified
Correct Answer:
Verified
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