A Manager Learns That Some Items Ordered Were Not Delivered

Multiple Choice

A manager learns that some items ordered were not delivered even though prompt payment was made after vendor invoices were received. Which of the following actions should the manager take to prevent this situation from happening again?

A) Ensure that all vendors are reputable, insured, and bonded
B) Require that vendors include in all invoices the date when items are shipped
C) Reconcile invoices with items delivered and request prompt delivery when items already paid for are not received
D) Instruct that invoices be matched with orders received before payment is made