Multiple Choice
Contactual reference groups are:
A) Close groups that we currently belong to, or perhaps belonged to in the past, but no longer want to associate ourselves with.
B) Close groups with which we interact regularly and where there is a degree of proximity.
C) Groups of people that the consumer can identify or admire (often from afar) , and aspires to be like them in some way.
D) none of the above
Correct Answer:

Verified
Correct Answer:
Verified
Q1: The consumers' five steps of adopting a
Q2: Less involved consumer buying behavior in which
Q3: In social class grouping, white and blue
Q4: Social class who rely on relatives for
Q5: Because online buyer's decisions depend on numerous
Q7: In 'adoption process for new products', customer
Q8: According to the EC consumer behavior model,
Q9: The core of the "new marketing model"
Q10: According to brand personality traits, 'sophistication' is
Q11: When companies try and create WOM around