In the Context of Porter's Five Forces Model, Customer's Bargaining

Multiple Choice

In the context of Porter's five forces model, customer's bargaining power refers to

A) a customer's ability to create barriers to entry.
B) a customer's ability to alter his/her value chain.
C) a customer's ability to integrate IT.
D) a customer's ability to negotiate better prices.
E) a customer's ability to create substitutes.