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What Are the Four Perspectives or Attributes of IT Service

Question 93

Multiple Choice

What are the four perspectives or attributes of IT Service Management (ITSM) ?


A) Protocols, People, Process, & Products/Technology
B) Partners/Suppliers, Process, People, & Products/Technology
C) Procurement, Policies, People, & Production Support
D) Services Transition, Service Design, Service Strategy, & Service Operation

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