Multiple Choice
The main goal of Availability Management is to:
A) Ensure the level of service availability meets the agreed upon needs of the customer
B) Ensure the IT organization will not have a operational failure
C) Document the availability service levels
D) Ensure everyone in IT has water and sodas available at all times
Correct Answer:

Verified
Correct Answer:
Verified
Q13: An outsourcer is considered a/an:<br>A)Internal Service Provider<br>B)Shared
Q14: Which is a benefit of a Knowledge
Q15: In which phase of the Service Lifecycle
Q16: What is the result of too few
Q17: Which phase of the Service Lifecycle is
Q19: Which of the following is the counter
Q20: Your employer is looking to improve IT
Q21: How many phases are there in the
Q22: Configuration Management activities include all of the
Q23: Of the following, which is responsible for